Refund PolicyIf you use our Web site or purchase our products, you agree to the following Refund Policy. If you do not agree to it, all or in part, you should not use our Web site or purchase any of our Documents. The term "Policy" refers to this document, Refund Policy. The term "Site" refers to our Web site vyrtunet.com. The term "Content" refers to any written or other material posted on this Site that is not contained in a Document. The term "Document" or "Documents" refers to any VyrtuNet proprietary document available for free download or purchase on or from this Site. These include process documents, checklists, methodologies, templates and other documents provided on or from the Site. The term "Electronic File" refers to the data file or files that are or contain the Documents. The terms "VyrtuNet", "VyrtuNet's", "VyrtuNet Consulting", "I", "we", "us" or "our" refers to VyrtuNet, the legal name of the issuer of this Agreement, the owner of this Site and its Content, and owner of the Documents available through this Site. The terms "Customer", "you", or "your" refers to the user, viewer or purchaser of any Document available on this Site, the Site Content and information, and who is a party to this Agreement either as an individual or on behalf of their employer. Customers accepting the terms of this Agreement on behalf of their employer warrant that they have the authority to act on behalf of their employer. Refund and Return Policy. If Customer purchases Documents and is not satisfied, VyrtuNet will refund the purchase price within 30 days of Customer notifying us in writing with the following information: a request for refund, the reason for the refund request, credit card information, and the Documents returned to us in the same condition as when purchased. Customer's credit card will be credited with the refund amount. Customer agrees that no physical or electronic copies of any Documents returned will be kept. This Policy may be changed at any time by us without notice to you. The latest version of the Policy will be posted on the Site at all times. You are responsible for reviewing this Policy prior to using the Site. Last updated: 8/10/2008 |